need help with an amazon asn. I copied over the file with the wrong txt doc. how do I get the correct info to go out

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  • Updated 10 months ago
I'm correcting failed asn's and accidentally copied over the wrong file so the order is showing info from a different shipment vs what the actual order itself how do I get whats showing on the order to go out correctly?
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markeishagolden

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Posted 10 months ago

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Ryan Morrissey, Employee

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Markeishagolden,

This is a tough question to answer without additional information; I would recommend contacting SPS Commerce Support either using the blue Messenger icon at the bottom-right corner of your Fulfillment account or giving us a call at 1-888-739-3232 option 1.

-Ryan
(Edited)