NEED ASN PUT BACK INTO DRAFT FOR RESEND

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  • Updated 3 years ago
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Hello,
My company name is Diba Imports. I sent an ASN to DSW with the wrong quantity. Can you please put the ASN into my drafts folder so I can correct and resend? It's ASN #315
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Chelle Wright

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Posted 3 years ago

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Allison Kincaid

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Hi Chelle,

Thank you for your post! Unfortunately after a document is sent it becomes un-editable.  Because documents process through the system and over to your trading partner so quickly, we are not able to put the document back in your drafts folder.

My recommendation would be to reach out to your trading partner (DSW) and let them know that the ASN was sent with incorrect information, and then recreate your ASN starting from the "Next Steps" arrow from the PO.

Please let me know if you need assistance with the process of recreating your ASN.

Thanks!

Allison

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