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Error: Document erred due to invalid date
Resolution: Use the date drop-down menus to select your date. This will ensure that your date has the correct formatting to pass your trading partner's specs.
Error: Invalid character in a field
Example: `ABC Company
Resolution: Always scan back over your forms to ensure you haven't entered invalid characters such as ( ` ). This is a common error we see when tabbing across the fields on a form.
Error: Duplicated data entry
Example: Invoice Number: 1234512345
Resolution: If you use the copy paste function to copy data into your WebForms document, it will duplicate the paste. This is a known issue being worked on by our development team. There is an alternative solution which allows you to paste in your data just one time. To do this, simply copy as you normally would, but instead of using 'CTRL' + V, press and hold the 'SHIFT' button and then while holding shift down, push the 'INSERT' key generally located above the arrows on your keyboard.
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