my purchase orders are not being forwarded to the warehouse even though it says it has been sent sucessfully

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  • Updated 3 years ago
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Dragon9 Dragon

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Posted 3 years ago

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Ava

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Good evening,

Thank you for posting in the Support Center. We would be more than happy to help out. Are you forwarding these orders from your Webforms account? What are the particular order numbers you are trying to forward?

Please let us know and we can take a look at this issue. Thank you!

Ava
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Dragon9 Dragon

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Hi 

Thanks for the quick response these are AAFES orders where the PO needs to go directly to 3pl global as a shipping order 0070774752 is one of them
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Jordan, Software Engineer

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Good morning,

Thank you for the example.  I do see this PO in your 3PL's WebForms account.  Are they missing it from their backend system (integrated connection)?

Thank you for the help in clarifying.

Jordan

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