Missing Vendor Reference Segment

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Error Message Received: 


Receiver of document has no active capabilities to receive this document.

Error Clarification:

This error is generally due to a missing mandatory vendor reference segment, ex. REF*IA*VENDORNUMBER. Please ensure that you are sending the same vendor number on return documents that was initially received from your trading partner.

If the above error is received, please review the specifications for this trading partner to ensure that the segment is being sent in the expected location.

In addition, if you do not know your vendor number, please review the REF02 that was sent in the initial document.
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Kevin Niemann, Employee

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