Missing mandatory data: /Shipment/OrderLevel/PackLevel/ItemLevel;

  • 1
  • Question
  • Updated 2 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I am consistently getting this error in SPS but not sure what the problem is.
Document 1  Missing element: expect LineSequenceNumber before ending ShipmentLine in line 253,column 24
Photo of Mary Ann Hardy

Mary Ann Hardy

  • 90 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Allie Lawler

Allie Lawler, Employee

  • 2,910 Points 2k badge 2x thumb
Hello Mary Ann,

Thank you for posting in the Support Center!

This error notes that each item needs to be numbered on your documents, and that there is a line item that is missing the Line Number. 

To speak about a specific document, please feel free to call in to our Support team at (888) 739-3232, Option 1, Option 3 and we can take a look at the exact data for you. Please be prepared to give the agent the PCL or SPS Serial Number for the document that was sent on the error notification.

Thank you,
Allie Lawler
Customer Support Analyst I

This conversation is no longer open for comments or replies.