Missing mandatory data: /Shipment/OrderLevel/PackLevel/ItemLevel;

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I am consistently getting this error in SPS but not sure what the problem is.
Document 1  Missing element: expect LineSequenceNumber before ending ShipmentLine in line 253,column 24
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Mary Ann Hardy

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Posted 3 years ago

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Allie Lawler, Official Rep

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Hello Mary Ann,

Thank you for posting in the Support Center!

This error notes that each item needs to be numbered on your documents, and that there is a line item that is missing the Line Number. 

To speak about a specific document, please feel free to call in to our Support team at (888) 739-3232, Option 1, Option 3 and we can take a look at the exact data for you. Please be prepared to give the agent the PCL or SPS Serial Number for the document that was sent on the error notification.

Thank you,
Allie Lawler
Customer Support Analyst I

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