MCX Invoice rejections

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  • Updated 2 years ago
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I am receiving invoice rejections because it says discounts are expected to be taken prior to invoice total but there are no discounts taken off invoices?? I can't find an email address to email someone for help.
My email is Amber.Richley@genfoam.com
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Amber Richley

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Amber,

You can email your error specifications in to support@spscommerce.com and we can take a look! It will be easiest if you can forward the notifications you're getting from MCX so we can see what the issue might be!

Thank you,
Allie Lawler
Customer Support Analyst I

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