losing order line when printing

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

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Captive Fastener working with order # AKSC0598 from Fastenal. this order has 5 lines. when I print, line 5 gets lost between pages 1 & 2. I have tried to reduce the % of print size, changed to print to fit, and tried to print both pages on 1 sheet.
Photo of Diane Struble

Diane Struble

  • 70 Points
  • worried, don't think this has happened in the past

Posted 3 years ago

  • 1
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Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Good morning Diane,

I am terribly sorry for missing this post yesterday!  Are you printing from Firefox?  If so, please take a look at the below instructions:

  1. Select File in the upper-left.  If you do not see this option, please click F10 on your keyboard to temporarily see the menu bar.
  2. From File, select Page Setup.
  3. Navigate to the Margins & Header/Footer tab.
  4. Change both the top and bottom margins to 0.0 and click OK at the bottom.

You should now see all items on your printed PO.  If you are not within Firefox, please let me know and I will investigate further!

Please let me know if you have any questions.

Jordan

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