Login info Change

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  • Updated 3 years ago
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Hi Support,
Is there a way to change our username/password? It's a random string of letters and numbers and is difficult to remember.

Thanks,
James
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James Prendergast

  • 70 Points

Posted 3 years ago

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Shaquille Lee, Alum

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Hi James,

Unfortunately at this time there is no way to change the assigned usernames as they are computer generated at random for security purposes for the customers.

As for the password... you can change a password by logging into your account and accessing the "User Security Profile" option listed on the left column of the portal.


Please let me know if you have any questions. 

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