Loblaw upc codes

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  • Updated 2 years ago
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Hello, Vantree Systems is the EDI provider for Laiterie Chagnon Ltee which is one of the partners of Loblaw. Recently, in October, our client is receiving 864s stating that UPCs are incorrect. I noticed that before October, Loblaw was sending UPC codes as follow: 000####. And since October they are sending UPC codes as follow: 100####. Was there a change in the UPC codes? We asked our client and he is not aware of any changes and our client keeps submitting UPC codes as before. Is it possible to have the list of UPC codes between Loblaw and Laiterie Chagnon? 
Exemple: PO# 4814482147 and invoice# 00223131.

Thanks
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Valeriu

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Posted 2 years ago

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Ryan, Employee

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Valeriu,

Thank you for contacting the Support Center! In regards to your inquiry, SPS Commerce would not handle which UPC #s that are being sent. This would be done by Loblaws as they create the orders. In general, return documents should match what is sent on the order.

Furthermore, SPS would not have a master list of your UPCs that you trade with Loblaws. For your connection method with Loblaws, SPS Commerce was simply used to certify your EDI capabilities. Data is actually not flowing through our systems so we would not have insight into the data being sent. You would need to continue to work with Loblaws in regards to this issue.

Ryan Decker
Customer Support Analyst 1
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Valeriu

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Thank you

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