Link to Video Tutorials does not take you to the Tutorials

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  • Problem
  • Updated 2 years ago
When I click the link to Video Tutorials, it just takes me to the Conversations for Video Tutorials, not the list of 100 tutorials....
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Kathy LaValley

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Posted 2 years ago

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Allie Lawler, Official Rep

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Hi Kathy!

All of our videos for the new platform are now hosted in our Training Center!
In the Training Center, you have access to:

- Document tutorials and walkthroughs
- Recorded webinars to view at your convenience
- Product user guides to view and download
- Product navigation walkthroughs and videos
- Retailer-specific courses on specifications, requirements, and more

Our Training Center is free for all SPS customers, and is tailored to your specific connections through SPS, and the products you use. You can access our Training Center at, and it will not have the same login as your Fulfillment account. You can request a free account at, and our Training team will get you signed up right away!

To find the video tutorials on the Training Center, you can navigate to the Fulfillment Course, and use the drop-downs to select the section you'd like a video for. We have about 17 videos currently available for the new Fulfillment, and then the 7 Webinar clips! I highly recommend the "Transitioning from WebForms to Fulfillment" Webinar if you used our WebForms product previously!

With any further questions, please contact our support team at (888) 739-3232, option 1, option 1--we do have phone agents available 24/7!

Thank you,
Allie Lawler
Customer Support Analyst II