Labels Only Generated For One Carton Per PO

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I am currently trying to secure routing and generate carton labels for some Amazon orders through making a draft ASN, but when I view the labels once the draft is saved only 1 label is generated for POs which have multiple cartons.  I have tried several different POs with the same result. Any advice? Thanks!
Photo of Nick Nedeau

Nick Nedeau

  • 110 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Joe

Joe

  • 622 Points 500 badge 2x thumb
Hiya Nick!

I see your connection with Amazon is still actively supported by your dedicated Implementation Analyst as you send and receive your first few documents with Amazon.  I have included his info below my signature for your reference, as well as a particularly useful starting resource with additional links in it on how to pack the ASN's Order tab, depending on how many label(s) you seek.

I myself find it particularly useful to consider the various "levels" (plus signs) of the Order tab as more specific parts of a tree.  For example:

Order plus sign(s) = trunk(s)
Pack plus sign(s) = branch(es) on the trunk(s)
Item(s) = twig(s) on the branch(es) on the trunk(s)

e.g.
1 Order could have
5 Packs, each specified for the
X Item(s) they each have (e.g. if Pack 1 has 4 Items, Pack 2 has 1 Item, Pack 3 has 3 Items, etc...)

and we would have 1 Order "repetition" and 5 Pack "repetitions", each with their own specific item "repetition(s)" within.  This way, you can think about how many boxes/packs/branches you need and work from there, specifying each unique box/pack/branch's twig(s) - this is particularly important if each box is different.

Hope this helps - please do reach out to Nate, or if urgent and unable to reach him, call 888-739-3232 option 1, 1 and Ongoing Support will do our best to assist!

Best,
Joe

dedicated Implementation Analyst:
Nathan Anderson
nanderson@spscommerce.com
(612) 604-3710

useful starting resource with additional links in it:
https://supportcenter.spscommerce.com/spscommerce/topics/advance_ship_notice_introduction

This conversation is no longer open for comments or replies.