Label Remove from shipment please advice as soon as possible

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  • Updated 2 years ago
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Dear Support

Please help me how to remove the label in shipment because our shipment qty is decrease .

  


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Mukesh Arora

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Posted 2 years ago

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Ryan, Employee

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Mukesh,


Additional information will be required to assist you with this request. The Purchase Order number you are working with would be very helpful as well as information regarding if you have already shipped the ASN and the physical shipment itself. The steps to enact the change you are wanting to do are very specific to the situation at hand, however. I would highly recommend calling into our support team at 888-739-3232 option 1 option1 at your earliest convenience.

Ryan Decker
Customer Support Analyst II
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Mukesh Arora

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Hi Support

Our Shipment Po no is 4534643584 and  i want to remove two labels only nos are below 

1 00000007157520034855
2 00000007157520035456

Kindly please advice

Thanks
Mukesh Arora
Gaurav International
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Ryan, Employee

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Thank you for that information. In this case it looks like you will be able to adjust the specific items in question on your ASN as you have not sent this yet. You can adjust your quantity per carton field to the correct number to match how this shipment is being fulfilled. Since you are looking to remove the labels from the end sequence of an item, this one should just be removed and all other labels should be unaffected.

You will want to make sure to cross reference the new and old Shipping labels to ensure that there is no change, as if there is one this will cause the shipping labels and the ASN itself to not match up. Best practice would be to make your changes and then re-print all of the labels to avoid this issue. Due to the number of labels I would try adjusting the ASN first and double checking the shipping labels used to make sure there are no changes, but if there are, you will need to re-print all of the labels.

If you have further questions, reach out to our support team at 888-739-3232 option 1 option 1 in the US or our 91 22 6169 5986 in India at your earliest convenience for further assistance. All our support teams contact information is located at https://supportcenter.spscommerce.com/spscommerce

Ryan Decker
Customer Support Analyst II
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Mukesh Arora

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Dear Support

Our shipment is shipment our company i went remove two labels  only nos are below and also i cross check this label no is correct .so we request you to please remove this labels as soon as possible .

00000007157520034855
00000007157520035456

Thanks
Mukesh Arora
08800996352
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Allie Lawler, Employee

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Hello Mukesh,

I recommend that you reach out to our Support teams via phone, as we will be able to assist with your more specific inquiry more easily. 

Our support teams can be reached at 888-739-3232 option 1 option 1 in the US or our 91 22 6169 5986 in India at your earliest convenience for further assistance. All our support teams contact information is located at https://supportcenter.spscommerce.com/spscommerce

Thank you,
Allie Lawler
Customer Support Analyst I

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