Issue with PO#4815853257.

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  • Question
  • Updated 7 months ago
This order needs to be cancelled from the portal, who can i email about it.
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Polly

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Posted 7 months ago

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Ryan Morrissey, Employee

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Polly,

If you are not going to fulfill an order, the general rule of thumb would be to either let the retailer know via a Purchase Order Acknowledgement document, or by reaching out directly to your trading partner to let them know.

To remove an order from the Overview tab:


you can click on the "Archive" icon above, and if you would like to close the order and prevent return documents from being sent by yourself or other users in Fulfillment:

you can click on the "Close Workflow" icon, shown above.


I hope this helps!


-Ryan
(Edited)