Is the total cartons sent displayed anywhere on the Invoice and not the ASN?

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Hi! I just had a general question regarding the invoices that are available for us to see on our portal. As my title asks, is there a way that you can find out the total number of cartons that were sent on the invoice without the ASN?

I appreciate it very much, thank you!

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Posted 3 years ago

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Thank you for contacting the support center! When viewing the ASN and the Invoice that have already been sent, you will notice there are a couple different columns utilized. On the ASN there will be the shipped quantity and quantity per carton fields generally. This will give the information on the number cases actually sent. For example, if Quantity Shipped=3 and Quantity per Carton=1 this would mean 3 cases were sent.

On the Invoice the columns used would be the Quantity Invoiced and UOM. This will show the total amount invoiced and if it is measured by cases, eaches, pre-packs etc. based on how it was ordered on the PO. There would not be a way to see how many cartons this was actually sent in. For example, if you invoiced an item for a quantity of 100 but it actually shipped in 50 boxes, this would not be communicated on the invoice. Each form is built out to the industry standard as well as the specifics of each of your trading partners. If that information was required, it would show on the invoices, but that is not information that most companies utilize on this type of document.

Ryan Decker
Customer Support Analyst II

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