Is anyone else getting a "System Error" message when trying to print UCC128 labels?

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  • Updated 3 years ago
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I am trying to print batches of UCC128 labels and am getting a "System Error" message.  Is anyone else having this problem?
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nicole annas

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  • Super frustrated

Posted 3 years ago

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Max, Alum

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Hey Nicole!

Thank you for posting to the Support Center!

It looks like you resolved this issue with one of our analysts just a little bit ago. Just to recap in case anyone else sees this thread the error was due to an incorrect pack structure. One 'Pack' rep in the ASN had a non-whole number equating from the Quantity Shipped / Quantity per Carton.

In the future if you get this error a good first step is always to make sure those 'Pack' reps are evenly divisible. I hope this helps and please feel free to reach out if you have any further questions/concerns.

Best Regards,

SPS Commerce Infinite Retail Power


Max Corrigan
Analyst, Fulfillment Support

P: 1-888-739-3232
niservices@spscommerce.com

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