Why are my invoices still showing in transit to my trading partners?

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Sears INV#89944900; PO 774380
True Value INV#89971800; PO 01022668R0700
True Value INV#89971900; PO 01022837R4100

All 3 items were transmitted on 1/14/14 and still showing BOLD in Outbox.
Please confirm they have been received or retransmit if necessary.

Thank you.

Vicki Henninger
Blackstone Industries
Olson Saw Company
Photo of Vicki H

Vicki H

  • 1,890 Points 1k badge 2x thumb
  • sad

Posted 5 years ago

  • 1
Photo of Katelyn McDonald

Katelyn McDonald

  • 920 Points 500 badge 2x thumb
Hi Vicki! Thank you for your post! I have tracked the data for the invoices listed above, and see that they are showing as unacknowledged in our system. I have resent the data on your behalf, and will let you know when they are acknowledged by the trading partner. Thank you!
Photo of Katelyn McDonald

Katelyn McDonald

  • 920 Points 500 badge 2x thumb
Hey Vicki! All of the invoices referenced above have been acknowledged. Have a great day!

Katelyn
Photo of Vicki H

Vicki H

  • 1,890 Points 1k badge 2x thumb
Thank you. It looks cleared.

This conversation is no longer open for comments or replies.