How do I delete a duplicated Invoice?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

i have duplicated an invoice to mills fleet (fleet wholesale supply). the pricing reflected in sps was incorrect. it's their po # 1332478, and our invoice #43857.
Photo of felecia ray

felecia ray

  • 70 Points

Posted 5 years ago

  • 1
Photo of Hannah

Hannah, Alum

  • 2,370 Points 2k badge 2x thumb
Good morning, Felecia!

Great question. If 2 additional Invoices were sent by mistake for the same PO, best practice is to give your buyer or your trading partner's Accounts Payable department a call. We cannot delete these documents as they have already been received in Fleet Farm's system. They should be able to either mark them as duplicates, or delete them on their end.

Please let me know if there is anything else I can answer. Have a great day!

This conversation is no longer open for comments or replies.