invoice was not recieved

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Invoice 5304622 order number/asn number 0071-3021436-0594 does not appear to have been received by Target properly. Will you please re-send?
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Katie

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Posted 4 years ago

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Joe

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Hi Katie,

Thank you for your question!  I reprocessed Invoice 5304622 and confirmed it was successfully acknowledged by Target's system.  For future reference, you can re-send documents from your WebForms Sent folder by checking the 'Status' checkbox to the left of the document (i.e. Invoice 5304622), then selecting 'Reque' from the 'Select an Action' dropdown menu underneath your Sent folder.  I hope this helps; please do not hesitate to reach out with future concerns!

Best,
Joe
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Katie

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That is amazing news! Thank you for that! I did not know I could do this my self and this will be very helpful. 
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Katie

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Thank you Joe, we appear to have another one that didn't go thru, I tried what you suggested but it still seems not to have been transmitted. Do I need to wait 24 hours on this? If you would, kindly, please review invoice 5315239?
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Jordan, Software Engineer

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Hi Katie,

The trick mentioned above will actually only work when the document has been acknowledged by your Trading Partner, sorry for the confusion.  If it has not been, you will get "No Action" on the screen - I am thinking this is what you ran into. 

I was curious as to why random invoices have not been acknowledged for you lately, however I show them leaving our system.  At that point, it is beyond my tracking ability.

In any event, I have reprocessed the Invoice and will follow-up when I show it has been acknowledged.

Jordan
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Jordan, Software Engineer

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Katie,

The Invoice has been acknowledged, thank you for your patience!

Jordan

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