invoice reject as loaded before which is not

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  • Updated 4 years ago
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Since SPS server back, we are getting 2 type of error for first time loading invoice more as follow:
1- invoice number is duplicated (which is not correct due to new invoice issued)
2- invoiced documents before invoiced (which is not correct because its first time loading invoice for specific document).
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Maury Garkani

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Posted 4 years ago

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Carrie, Customer Operations Analyst

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Hi Maury, I can look into this for you. Do you have the invoice numbers and PO numbers to which these messages are related?

-Carrie
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Maury Garkani

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HI Carrie,
Please find follow PO and invoice numbers which reject as loaded before which is not correct . these documents are new and they invoiced for the first time.
1- INVOICE#: 3186 & 3186R  P.O.#: 4801869281  - (R version is after first time reject, we try for the second time with R and get same rejection)
2- INVOICE#: 3187 & 3187R P.O.#: 4801658006
3- INVOICE#: 3189R P.O.#: 4802089394
4- INVOICE#: 3157 & 3157R P.O.#: 480202609 (reject because of department which we invoiced back received document as usual and department is include the document)
5- INVOICE#: 3119 P.O.#: 0083160000 (reject as duplicated inv# which is not correct INV# is the first issued by our accounting)
6- INVOICE#: 3132 P.O.#: 4801456214 (same as number 5)

Thank you
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Carrie, Customer Operations Analyst

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Okay, looking into this! Thanks for posting the numbers.
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Maury Garkani

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Hi Carrie.
we've got the same issue again for two follow POs. its first time that we load invoice to the PO, but its get rejected as already invoiced!!??. Please advise the solution.
INVOICE#: 3184 P.O.#: 4802103007
INVOICE#: 3158 P.O.#: 4802026536

your quick respond greatly appreciated

Thank you

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