Invoice error

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  • Updated 2 years ago
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I am sending Invoice xml for trading partner through SPS FTP but all the invoices got rejected because of error below. I am not sure what does this error means. Need help please.


Serial Number: PCL4501654515

 

Document Originator: Eastman Outdoors

Document Type: 810

 

Source Filename: /u01/ftp/vendor/eastmangor/in/IN_810o20160809-135101.E

 

Document 1  XML Fatal Error :Line 1:Column 40: Content is not allowed in prolog.

 

Document 1  XML Fatal Error :Line 1:Column 41: Reference is not allowed in prolog.

 

Document 1  XML Fatal Error :Line 1:Column 41: Content is not allowed in prolog.

 

Document 1  XML Fatal Error :Line 1:Column 42: Reference is not allowed in prolog.

 

Document 1  XML Fatal Error :Line 1:Column 42: Content is not allowed in prolog.

 

Document 1  XML Fatal Error :Line 1:Column 43: Reference is not allowed in prolog. 
Photo of Shruti Pathak

Shruti Pathak

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Posted 2 years ago

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Photo of Aimee Erhardt

Aimee Erhardt, Employee

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Hello,


Please call our Support Line at 1-888-739-3232 option 1, and option 1 again and we can help walk you through how to correct this invoice.

Thank you!

SPS Commerce Infinite Retail Power 

Aimee Erhardt

Customer Operations Analyst 

P/F: 612-844-2256 

alerhardt@spscommerce.com 

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