Invoice error :How can I re send an invoice that was sent and it says complete but it does not show up in the sent section of

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  • Updated 2 years ago
po 3640515554 is in pending, we sent an invoice that was transmitted on 5/22/2017 and the invoice does not appear in sent, we trried to resend invoice no. 62197 to Costco but the system is not allowing to     resend.
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Posted 2 years ago

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Allie Lawler, Official Rep

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Hi Iris!

You will want to contact our support team directly whenever you have any specific inquiries like this, so that we can take a look at your documents confidentially to see if there are any errors at all for you! 

I see that you've already contacted support, and that they were able to assist you! Please feel free to give us a call at (888) 739-3232, option 1, option 1 with any further questions.

Thank you,
Allie Lawler
Customer Support Analyst II

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