Invoice Erro

  • 1
  • Question
  • Updated 3 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Casa Visco has one invoice for UNFI/Millbrook that keeps getting rejected.  I have no clue what the error is.
Photo of Krista


  • 70 Points
  • frustrated

Posted 3 years ago

  • 1
Photo of Allie Lawler

Allie Lawler, Official Rep

  • 3,070 Points 3k badge 2x thumb
Hello Krista!

Thank you for posting in the Support Center!

Your rejection should have sent you an email noting what information is incorrect/missing if it was rejected by SPS Commerce's system. You can always call in to discuss a specific document with our support team at (888) 739-3232, Option 1, Option 1.

If you are receiving a rejection notice from UNFI/Milbrook, they will be able to provide further clarification on the error, as it passed through SPS's system successfully and only erred on your trading partner's end.

Thank you,
Allie Lawler
Customer Support Analyst I

This conversation is no longer open for comments or replies.