INVALID_FLD_VALUE error occurred while addding customer details to Netsuite

  • 1
  • Problem
  • Updated 3 years ago
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Recently we faced this error for 4 users. It says invalid field value for Email field. Why this error happen sundenly . This is the new issue that we faced in our production environment. 

Error message in  Webservice while adding customer details to Netsuite

<soapenv:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">;    <soapenv:Header>
        <platformMsgs:documentInfo xmlns:platformMsgs="urn:messages_2014_2.platform.webservices.netsuite.com">
            <platformMsgs:nsId>WEBSERVICES_919205_0127201620690458461435276518_40bea33e3752</platformMsgs:nsId>
        </platformMsgs:documentInfo>
    </soapenv:Header>
    <soapenv:Body>
        <addResponse xmlns="urn:messages_2014_2.platform.webservices.netsuite.com">
            <writeResponse>
                <platformCore:status isSuccess="false" xmlns:platformCore="urn:core_2014_2.platform.webservices.netsuite.com">
                    <platformCore:statusDetail type="ERROR">
                        <platformCore:code>INVALID_FLD_VALUE</platformCore:code>
                        <platformCore:message>You have entered an Invalid Field Value ERROR: Field 'contactprimary.email' Not Found for the following field: email</platformCore:message>
                    </platformCore:statusDetail>
                </platformCore:status>
            </writeResponse>
        </addResponse>
    </soapenv:Body>
</soapenv:Envelope>
Photo of Mohanraj raj

Mohanraj raj

  • 70 Points

Posted 3 years ago

  • 1
Photo of Caitlin Guttman

Caitlin Guttman, Employee

  • 60 Points
Hello- is this error associated with a purchase order you received, if so can you please provide me the PO number related to this issue.

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