Indigo Books & Music - General Merchandising

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Label Printing issue we try to print label pdf coming 8.5x14 paper size but i want label size 4x6 .

is there any option we print 4x6 label size
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Mukesh Arora

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Posted 4 years ago

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Katrina Wolyniec

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Thank you for posting in the Support Center!

If you are printing your shipping labels and the PDF is being created in the legal size, you can change that in your WebForms settings.

On the left of your screen when you are in the Inbox you will see: Inbox, Sent, Drafts, New Documents, and Preferences.  Click on Preferences.

That will open up a new window.  It opens to the General Tab and on that first tab you will see Label Paper Size.  Your setting is probably at Legal, change it to 4x6" with the drop down menu and Save and Close.

Now your PDF labels should load up as 4x6 documents.

If this did not resolve the issue, you may be experiencing a unique issue.  You will want to give us a call at Customer Support at: 1-888-739-3232 and we can get on a desk top share and take a look at what is going on.

Thank you,

SPS Commerce Infinite Retail Power

 Katrina Wolyniec

Senior Analyst | WebForms Fulfillment Support 

P: 1-888-739-3232 Option 1


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