I'm trying to upgrade but any time I click on Create Now it goes nowhere

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  • Updated 2 years ago
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I'm in Chrome trying to upgrade to the new fulfillment product but I click on Create Now and nothing happens.  I've tried multiple times
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marisa

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Posted 2 years ago

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Ryan, Employee

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Hello Marisa,

This would seem to be related to a pop up blocker in your browser. To resolve this you could follow these steps, or you can contact your IT team for help regarding this as well.

1. Click on the Settings button in the upper right corner next to the address bar (looks like 3 vertical dots)
2. Choose Settings from the list of options that you see
3. Scroll to bottom and click the advanced options
4. Under privacy, there is a "content settings" button option - click this
5. Scroll down to pop ups and either allow all sites to show pop ups or choose the manage exceptions option

This should allow you to upgrade successfully! Here are a couple good resources for once you do upgrade as well:

Fulfillment Userguide
http://go.spscommerce.com/fulfillment-user-guide

Webinar link
https://s3.amazonaws.com/spscops/supportcenter/forms/web-cal-signup.html

If you have further questions, feel free to reach out to our support team at 888-739-3232 option 1 option1.

Ryan Decker
Customer Support Analyst II

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