I recently sent a document and received a 997 for it, but my trading partner is stating they didn't receive it.

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  • Updated 5 years ago
Accepted 997s from SPS Commerce are documentation informing your company that we have received the document.  At that time, the document has not gone through all validation points and may still fail due to EDI syntax issues.

In that case, your company should receive a notification providing you with details related to the failure.  If you have any questions about this specific issues, please contact us for further assistance.
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Posted 5 years ago

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