I received a 864 for an Invoice It sent only one time?

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  • Updated 4 years ago
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I received a 864 for an Invoice It sent only one time?
1 ST*864*71340001~
2 BMG*00*REJECT DOCUMENTS*03~
3 N1*CQ*LOBLAWS INC.*9*2471916380099~
4 MIT*INVOICE DATA ERROR ATTN~
5 N1*SU*ABBOTT LABORATORIES*9*202092896~
6 PER*IC*Visit www.spscommerce.net type ID:~
7 PER*IC*loblawvendor PASSWORD:spscommerce~
8 N1*CQ*LOBLAWS INC*9*2471916380099~
9 REF*DP*27712~
10 MSG*PO 4800670018 is already invoiced with ref 4629244 and date~
11 MSG* INVOICE
12  MSG*      SESSION#: 485994    MSG.CONTROL.NUM#: 077720001~     
13  MSG*  PLEASE BE ADVISED THAT THE STATED INVOICE WILL NOT~      
14  MSG*  BE PROCESSED AND IS PURGED FROM OUR SYSTEM DUE TO ERRORS.~

Please help

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ali mkaouar

  • 70 Points

Posted 5 years ago

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MaryEllen Jaspers, Alum

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Hi Ali,

Great question! The message is indicating that an invoice has already been received for PO 4800670018. Unfortunately, I am not able to see production EDI dataflow for Loblaws through SPS Commerce, so I wouldn't be able to verify that invoice 4629244 already processed to them for this PO. You will want to follow up with Loblaws EDI group directly on any EDI generated errors.
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Jennifer Davis

  • 60 Points
Write a reply   why am I receiving an 864 saying wrong unit of measure on invoive line 1 when the unit of measure used is the same as was received on the P/O?
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MaryEllen Jaspers, Alum

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Hi Jennifer,

Thanks for your inquiry! You will want to follow up with Loblaws directly on the 864 text message that you received to inquire further. Production EDI dataflow for Loblaws does not pass through SPS Commerce, so I'm not able to see the document flow. A good contact for Loblaws EDI department is : edigrp@loblaw.ca. Have a great day!

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