Where is my Canadian Tire invoice option?

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Hello,

Our shipment picked up from our warehouse on Friday and I would like to send the invoice. However, there is no invoice option. RPA and ASN have been crossed off and the invoice option is not available in the "related documents " tab
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Katie Petryna

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Posted 5 years ago

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Katelyn McDonald

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Hi Katie! Thank you for your post! Have you already sent the RPA and ASN for this PO? If you have, then the invoice option will be available from the Shipment(s) pertaining to this order in your 'Sent' box. Please let me know if this is not the case, and please provide the PO number. Thank you and have a great day!
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Katie Petryna

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Hi Katelyn

I just checked and do not see the invoice option.

The Canadian Tire PO #02733090

Thank you
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Katie Petryna

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Hi Katelyn

I just checked and do not see the invoice option.

The Canadian Tire PO #02733090

Thank you
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Katelyn McDonald

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Hey Katie! I see Shipment VDISIG020394 relates to PO 02733090, and the invoice option is located on the next steps from the shipment. In order to access the invoice, please follow the steps below:

1. Login to WebForms
2. Click on the 'Sent' folder
3. Type VDISIG020394 into the 'Search by document ID' field
4. Choose the orange triangle to the right of this shipment
5. Choose the 'Invoice' option

Please let me know if you have any other questions!


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Katie Petryna

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HI Katelyn

Thank you, yes that did work. Where do I obtain that Type number you provided, in case I need to search again for an invoice. I have two more orders that will be picking up this week and the Invoice option is not available in the related documents field on the actual Po

Thanks

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