Unable to log in on Internet Explorer

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  • Question
  • Updated 6 years ago
  • Answered
  • (Edited)
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When I click on log in I get this message:

Internet Explorer cannot display the webpage

What you can try:
Diagnose Connection Problems

Is anyone else having this problem.
Photo of Lori Hale

Lori Hale

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Posted 6 years ago

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Photo of Kayla Johnson

Kayla Johnson, Alum

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Hey Lori,

Thanks for posting in the Support Center! It sounds like this may be an error with the bookmark link you are logging into SPS with. I would recommend typing in www.spscommerce.net in the URL. If you are still getting this error, I would recommend clearing your Temporary Internet Files. Below is a video on how to clear your Temporary Internet Files.

Clearing Temporary Internet Files

Please let me know if you are still having issues after following these steps.

Thanks and have a great day!

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