Error message: "cannot load document"

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  • Updated 5 years ago
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I am trying to open a new document for WalMart free-form and I cannot create a new document or open one of my previous drafts?
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Donna N

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Posted 5 years ago

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Dave, Sr. Customer Operations Analyst

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Hi Donna!

I would recommend clearing out your Java cache and then re-start your browser. Here is a tutorial on how to clear the Java cache:

http://www.java.com/en/download/help/...

Let me know if you continue to have any issues!

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