I sent a Ship Nitice and Invoice and realized I typed in the wrong BOL#, can I change it after its been sent?

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Can I change an ASN or Invoice after I sent it already?
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Thompson-Pallister

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Posted 3 years ago

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Ryan, Employee

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Thank you for contacting the Support Center!

Unfortunately, once the Advanced Ship Notice is sent, there is no way to stop it from sending.

Have you already shipped your product? If that answer is no, I would recommend that you you create a new Ship Notice and then resend. You will want to reach out to your trading partner and advise them to disregard the incorrect document.

If you have already shipped, I would recommend calling our WebForms Support team at 888-739-3232 option 1,1 for specific instructions for next steps.

Ryan Decker
Analyst- WebForms Fulfillment Support

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