I need to invoice PO 0089-6126307-0580

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  • Updated 2 years ago
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I need to invoice PO 0089-6126307-0580 however it is not giving me that option- Invoice is actually crossed out. Please help!
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Posted 2 years ago

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Allie Lawler, Employee

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Hello RockFlowerPaper Team!

I see that for this order, your trading partner sent you a Purchase Order Change that cancelled this order on 10/27/2016, which you accepted. You will not need to invoice this order since you accepted the cancellation.

To see if a Purchase Order Change document is a cancellation, you can click on the Change document to view it, and look in the "PO Type" field in the header of your document. This will tell you if the document is a new order, altered order, or cancellation.

Thank you,
Allie Lawler
Customer Support Analyst I

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