I need to cancle two orders for Sam's Club due to being "out of stock". We use webforms and the two POs are #8911558516 and #4306796966

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Cancel order as "out of stock"
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Posted 3 years ago

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In order to communicate this to your trading partner, you can create a Purchase Order Acknowledgement and pass this information back to them. This document is utilized to let your trading partner know how you plan to fulfill their order, or in this case, the inability to do so.

If you have further questions, feel free to reach out to our Support Team at 888-739-3232 option 1 option 1 and an analyst will be able to assist you in completing this.

Ryan Decker
Customer Support Analyst II

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