I need to cancle two orders for Sam's Club due to being "out of stock". We use webforms and the two POs are #8911558516 and #4306796966

  • 1
  • Question
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Cancel order as "out of stock"
Photo of Sarah

Sarah

  • 70 Points

Posted 2 years ago

  • 1
Photo of Ryan

Ryan, Employee

  • 2,262 Points 2k badge 2x thumb
Sarah,

In order to communicate this to your trading partner, you can create a Purchase Order Acknowledgement and pass this information back to them. This document is utilized to let your trading partner know how you plan to fulfill their order, or in this case, the inability to do so.

If you have further questions, feel free to reach out to our Support Team at 888-739-3232 option 1 option 1 and an analyst will be able to assist you in completing this.

Ryan Decker
Customer Support Analyst II

This conversation is no longer open for comments or replies.