I have a question regarding open orders

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  • Updated 2 years ago
is there a con/negative if you leave an order open?  I have about 6+ customers that do not follow the full process hence leaving the orders open.
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Posted 2 years ago

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Ryan Morrissey

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The only negatives to leaving an order "Open" would be:

1. The order's remained visibility in the "Overview" tab and "Open Orders" insight,

2. The continued ability to send a return document against the PO (until a workflow is closed, return documents can still be sent against the order by any user on the account.

Aside from the above two points, there is no negative to leaving an order open.