I could not locate Company User Admin under portal-Administration

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  • Updated 4 years ago
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i watched the video how to add new contact in company user admin, however there is no such option under my account, would you pls help to have a look?
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RainaRong

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Posted 4 years ago

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Carrie, Customer Operations Analyst

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Hi RainaRong,
Some usernames are not the Administrator username, non-administrator usernames do not have Company User Admin. It looks like your company has more than one username, in which case, yours might not be the the one who has the Administrator settings.

As a rule of thumb when you first log in and before clicking on WebForms, Company User Admin will always be on the left side if you have it.

Please let me know if you have any further questions.

Carrie

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