I am not receiving our Forecast from our Trading Partners

  • 1
  • Problem
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Have not received any forecast in over two months.
Photo of Chris Lange

Chris Lange

  • 70 Points
  • frustrated

Posted 2 years ago

  • 1
Photo of Allie Lawler

Allie Lawler, Employee

  • 2,910 Points 2k badge 2x thumb
Hello Chris,

Thank you for posting in the Support Center!

First, I would recommend confirming with your trading partner that there are Product Forecast documents you are missing. Ideally, if we could get document IDs for those as well as times they were sent, that would be helpful!

Once you have that information, you can email it in to support@spscommerce.com or give us a call at (888) 739-3232, Option 1, Option 1 so that we can take a look at your connection to see why documents are not getting to you!

Thank you,
Allie Lawler
Customer Support Analyst I

This conversation is no longer open for comments or replies.