I am giving permission to the user of customer.servicepr@lancopaints.com to use the Fulfillment application, it

  • 1
  • Problem
  • Updated 9 months ago
I am giving permission to the user of customer.servicepr@lancopaints.com to use the Web Fulfillment application, it. user name is Marta Vazquez  
Photo of Eduardo Padilla

Eduardo Padilla

  • 80 Points 75 badge 2x thumb

Posted 9 months ago

  • 1
Photo of Eduardo Padilla

Eduardo Padilla

  • 80 Points 75 badge 2x thumb
this is the error whe active account.We are unable to upgrade your account at this time because the email address customer.servicepr@lancopaints.com currently has pre-existing data in place for this upgrade. 
Please contact customer support to manually upgrade your account. Error message: metadata_exists
Photo of Ryan Morrissey

Ryan Morrissey, Employee

  • 1,646 Points 1k badge 2x thumb
Eduardo,

If you can contact our support team either using the Blue Messenger Icon on the bottom-right corner of the screen in Fulfillment, or by calling 1-888-739-3232, option 1, someone will be able to work with you to resolve this.

Thanks,

-Ryan