How to submit ASN?

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  • Updated 5 years ago
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Hello,

I wanna know how to submit ASN?
The main question is where is this function located?
Should I start on New document or where?
Please help!
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Ian Suen

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Posted 5 years ago

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Michelle Nelson

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Find the PO you are trying to send the ASN for and then click on the orange arrow for next steps. There should be an option for ASN on the pop up list.
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Fred, Customer Operations Analyst

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Hi Ian,

Thanks for your post!  Michelle is correct.  You can access the ASN by clicking on the orange arrow under the Next Steps column in your Inbox.  This should display the possible return documents that you can send your trade partner, and the ASN should be one of the available options.  This video might also help answer any questions you may have.  Please let me know if you have any other questions.  Thanks!
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Ian Suen

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Thank you, Michelle,
I'll try this attempt 1st.
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Fred, Customer Operations Analyst

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Hi Ian,

If you have any questions or are not sure what to enter in a certain field, feel free to post in this thread or contact us at (888) 739-3232 option 1.  Our Support team would be more than happy to take a look with you!
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Michelle Nelson

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You are welcome. I like to be of assistance to others :)
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Ian Suen

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Hi Fred,

I am trying to re-submit the ASN, but the SPS commerce comes up with what you can see on the screenshots below.
Both the Warehouse & Dropship ASN are disabled and can NOT click on it.
So is it because the POs are shipped already or I do it the wrong way?
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Fred, Customer Operations Analyst

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Hi Ian,

I took a look at that particular PO and there are a couple of things I noticed.  First, Bluestem Brands is going to require you to return the Purchase Order Acknowledgement before you are able to access the ASN or invoice.  You have some pending Purchase Order Changes that you will need to either accept or reject before you are able to access this document.  You can enter the Purchase Order number in the 'Search by Document ID' field above the Status column in your WebForms Inbox, then hit enter.  This should display all the changes.  You will need to work with them in chronological order from earliest to most recent.  Here is a video that explains how to work with these documents:

Purchase Order Change:
http://supportcenter.spscommerce.com/spscommerce/topics/video_purchase_order_change


After running through those changes, you should be able to access the necessary documents.  These videos might also help explain the way that you will process Bluestem Brands Purchase Orders going forward:

Overview:
http://supportcenter.spscommerce.com/spscommerce/topics/video_bluestem_brands_training_overview

Purchase Order Acknowledgement:
http://supportcenter.spscommerce.com/spscommerce/topics/video_bluestem_brands_purchase_order_acknowl...

Please let me know if you run into anything else.  Thanks!



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Ian Suen

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I think I got it now, thanks everyone!

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