How do I forward an Order in WebForms if the Forward to Packing option is crossed off?

  • 1
  • Question
  • Updated 6 years ago
  • Answered
The "Forward to Packing" option is crossed in WebForms, how do I forward or re-forward the order?
Photo of FAQ

FAQ, SPS FAQ

  • 9,340 Points 5k badge 2x thumb

Posted 6 years ago

  • 1
Photo of Michael Hicks

Michael Hicks, WebForms Support Manager

  • 2,722 Points 2k badge 2x thumb
First, ensure that the order has been viewed as documents must be acknowledged prior to working with them. Then, place a checkmark in the status column next to the PO number in question, and from the select an action menu, select Open. The Forward to packing open will then become available.