How do I change the delivery window on a Toys R Us PO?

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Beth Eller

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Posted 5 years ago

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Katelyn McDonald

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Hi Beth! Thank you for your post! The Purchase Order Acknowledgement document is an option for Toys R Us POs, and date information is included on the header tab. I would recommend sending this document to request a change in the shipping window. When completing the form, I would recommend using an acknowledgement type of 'Acknowledge - With Detail and Change' and changing the dates to fit your requested shipping window. After the remainder of the form is completed and sent, it will be Toys R Us's business decision as to whether or not they transmit a Purchase Order Change reflecting the new shipping window you have requested. I would also recommend reaching out to your buyer at Toys R Us to determine whether or not they would be willing to change the dates if you request it. Please let me know if you have any questions!
Katelyn

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