How to reopen orders? Napa Balkamp Vendor# 4542

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  • Updated 2 years ago
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Napa Balkamp Vendor# 4542. I mistakenly archived PO 01090061, 01090063, E0589216, E0589215, E0589302, 01088110, E0588672 before sending order acknowledgement, ship advice and invoice. I need re open all above orders to complete workflow procedure. Pls help.
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Jane

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Posted 2 years ago

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Ryan, Employee

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Jane,

Go ahead and follow these steps!

For WebForms:

1. Click search in the upper right corner
2. Place all your PO #s in the search by doc id field
3. Make sure to set your date range to the appropriate length.
4. Under status, click and hold your mouse on all statuses and then drag your mouse so all selections are in blue.
5. Click search
6. in the select an action menu, unarchive is an option.

In Fulfillment:

1. Go to the Transaction view
2. search for POs, there will be a filter button where you can refine your search to include archived documents by selecting a check box
3. Results will show up
4. Select all POs and in the actions menu there will be an option to unarchive

If you have more questions regarding this I would recommend reaching out to our Support Team at 888-739-3232 asn an analyst can help you walk through these actions.

Ryan Decker
Customer Support Analyst 1

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