How to dispute Wal-Mart's credit note via SPS commerce?

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  • Updated 3 years ago
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Wal-mart issued credit note to us, but we want to dispute them.  Can we dispute and send to Wal-Mart via SPS?  How to do this?

Can we submit POD to request for payment via SPS, too?

Thanks

Sharon

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Sharon Chien Chien

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

You will need to contact Walmart directly for the dispute.  If you need any assistance in getting data or proof of timelines for documents sent, we can look up any of that information and assist with gathering that data, however, for the actual dispute, you will need to work directly with Walmart.

Thank you,

SPS Commerce Infinite Retail Power

 

Katrina Wolyniec

Senior Analyst | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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