how do we process a return ?

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  • Updated 3 years ago
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Daniel McMahon

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Posted 3 years ago

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Jordan, Software Engineer

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Good morning Daniel,

Thank you for posting!  Are you referring to a product being returned?  Can I get a PO number from you?

Thanks
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Daniel McMahon

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Jordan ,

Yes , a product being returned by a customer.  The PO # is : 000123467 .

drm
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Jordan, Software Engineer

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Great, thank you for clarifying.  In this case, you will want to notify Woodcraft Supply of the return (if they have not been notified already).  They will then be able to void the ASN/Invoice.  This should complete the process.

Please let me know if you have any questions!

Jordan
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Daniel McMahon

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Thank You Jordan.  That answers my question.

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