how do i send back a cancellation of order for an order for Your Other Warehouse-pricing is wrong. PO#8576924

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I have  purchase order with incorrect pricing on it for Your Other Warehouse. How do i send a cancellation? I am with the Westbrass Company
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rose@westbrass.com

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Posted 2 years ago

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Heide Kulakowski

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Respond back to YOW with a PO Acknowledgement  (855 document). Depending on the options available, you may be able to request updated pricing without cancelling the entire 850.
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rose@westbrass.com

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It looks like i don't have access to 855 documents
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Megan, Employee

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Hello Rose.  

Thank you for posting on the Support Center. 

If you do not have access to the 855 Purchase Order Acknowledgement document, best practice would you be to contact your trading partner and notify them of the discrepancy.  

If you have any further questions or concerns, please feel free to contact our Support Team at 1-888-739-3232.  

Megan Niewinski
Customer Support Analyst I 

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