How do I reject a Toys R Us order PO change .

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How do I reject a Toys R Us order PO change on a PO I shipped out over a month ago and they recieved the product? There is no reject order option on Toys R Us in SPS, but I have reject order buttons for all my other companies we ship to.
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Jason Osowski

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Posted 4 years ago

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Jordan, Software Engineer

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Hi Jason,

Thank you for your post!  You are correct, Toys R Us has chosen not to have the reject option present for various reasons.  That being said, I can certainly see what I can do on my end to allow you to work with the order as I understand the items have shipped!  What is the Purchase Order number?

Thanks,

Jordan
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Jason Osowski

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The PO # is 6301270326 . Thank you very much for your help.
Jason O.
CALISSON INC.
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Jordan, Software Engineer

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My pleasure!  I was able to reject the PO Change and you can now work with the original PO.

Let me know if you run into any further issues.

Jordan

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