how+do+i+create+a+credit+memo+for+duplicate+invoices

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We have created 2 invoices for 1 purchase order - this has been submitted and paid, now AAFES wants us to create a credit memo for the duplicate invoice - how do I create a credit memo


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Kathy Hoyt

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Posted 3 years ago

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Jordan, Software Engineer

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Hi Kathy,

Thank you for posting, apologies on a slow response here.  I have been searching through our documents with AAFES and was unable to locate a "Credit Memo Invoice" for AAFES.  I spoke with your Implementation Analyst, Thomas Engrav, and he mentioned that you may be able to enter the values as negative on the Invoice.  I am not familiar with this process, but will provide you with his direct contact information below.  He will be able to best guide you or reach out to a contact at AAFES to get further direction on this. 

Thomas Engrav
tengrav@spscommerce.com
(612) 844-2173

Thank you,

Jordan

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