how do i correct a po that has 2 invoices attached to the record

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  • Updated 10 months ago
we have a po that has been invoiced twice in SPS the PO 2007056199 has invoice 9986 and 9987 attached to its records 9986 is the correct invoice however invoice 9987 goes to different PO that has also been invoiced in SPS how do I correct this issue 
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Christi DeVoe

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Posted 10 months ago

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Ryan Morrissey, Employee

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Christi,

If these invoices have both already been sent to your trading partner, I would recommend reaching out to that party to clarify what happened on those invoices.

Unless this is a special circumstance or your trading partner requests otherwise, the items on an invoice should be a direct reflection of what was sent on the order. I would recommend keeping your invoices specific to a given order in the future.

I hope this helps! Let me know if you have any additional questions.

-Ryan