how do I change my password? I currently have it saved on one computer but can't remember the password to change it:/ Thanks.

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Doug Hoyt

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Posted 4 years ago

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Katrina Wolyniec

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Thank you for posting in the Support Center!  There are two different ways to reset your password.

First: if you remember your username, you can click on Forgot Password on the log in page of WebForms, enter your username and that will prompt you to enter the answers to the security questions.  If you don't remember your username or the security questions were not set up, you will need to give us a call.

The second is calling us at Customer Support and we can reset the password for you.  We can not reset your username: those are computer generated for security purposes, however, we would be happy to reset your password.

Give us a call at: 1-888-739-3232 option 1 and then option 1 again.

Thank you,

SPS Commerce Infinite Retail Power

 Katrina Wolyniec

Senior Analyst | WebForms Fulfillment Support 

P: 1-888-739-3232 Option 1


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