Archived invoices/ grocery orders.

  • 1
  • Question
  • Updated 2 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

How do I access archived invoices?


Photo of CindyG

CindyG

  • 70 Points

Posted 2 years ago

  • 1
Photo of Allie Lawler

Allie Lawler, Employee

  • 2,910 Points 2k badge 2x thumb
Hi Cindy!

If you are using WebForms:
In the search bar, you can type in the Invoice number you're looking for, or you can open the search filters to search for document type: Invoices. You'll want to change the Document Status filter to "Archived" to see archived documents.

If you are using Fulfillment: 
When you go into your Transactions Tab, you can use "Advanced Search" to open your search filters. There will be an option to "Include Archived" in the lower right-hand corner of the search menu that you can use to include archived documents in any search!

If you're using the Fulfillment platform, for a faster way to contact support, please feel free to use the blue messenger icon in the bottom right-hand corner of your Fulfillment account. Our messenger team is available 8a-4p CST to assist you with any Fulfillment questions!

Thank you,
Allie Lawler
Customer Support Analyst I

This conversation is no longer open for comments or replies.